Georgia Power is issuing a warning to its customers. Don’t fall for a potential phone scam targeting customers in the Augusta area.
Criminals posing as Georgia Power employees are attempting to scam residential and business customers in a variety of ways including in person, on the phone and online, including social media.
Those involved in the scam threaten to disconnect the customer’s service unless payment is made immediately either by phone or in person.
Georgia Power has issued several reminders to customers to avoid such scams:
*Georgia Power never demands payment in person at a customer’s home or business. If an account is past due, Georgia Power will contact the customer via a prerecorded message and request the customer call the company to discuss the account.
*Georgia Power employees are easy to identify. If they have a service-related reason to visit a home or business, they will always be wearing a Georgia Power employee ID badge, in uniform and in a company vehicle.
* Georgia Power will never ask for a credit card or pre-paid debit card number over the phone. Customers receiving a suspicious call claiming to be from Georgia Power and demanding payment to avoid disconnection should call the company’s 24-hour customer service line at 888-660-5890.