Is The Convenience Of A.I. Dehumanizing Us?
Everywhere you look AI is promising to take over and revolutionize every sector of our society and promising a future of more convenience. I’ve never been afraid of new tech, sometimes you hit the jackpot and save yourself so much time with something new. But lately I’ve noticed that it’s become a little overwhelming. Sometimes it seems as though AI is taking over every facet of our day to day life.
The problem is, I think the things that we are focusing on for AI use is all wrong. The truth is I don’t want AI that makes art. I want AI that does my laundry and scrubs my toilets so that I have time to make art. And I don’t think I’m alone in this. And no, I’m not the grumpy old person yelling at kids to get off my lawn here, I really think I’m on to something. The problem I have with AI is that it’s taking over the things we actually want to do instead of the pesky or cumbersome day to day tasks that we don’t particularly enjoy.
What’s Convenience Without Humanity?
I don’t want public transportation without staff. I don’t want to order food though an app in a restaurant. I don’t want supermarkets without cashiers. Even when humans are grumpy or they mess up my order, they are at least human and we all need that human contact more than we may even realize.
When my son was a baby my family moved to Charleston, SC. As much as I love Charleston with its history and beautiful landscapes, I knew literally no one in our new neighborhood. In fact, I could go for hours or even days without speaking to another adult human being. While I’m sure it was sometimes not convenient for them, the supermarket cashiers were often the only adult conversations I got during the week and I so looked forward to even those brief interactions, not matter how annoying I might have been.
Convenience At What Cost?
The point is, no matter how convenient it may be to replace those imperfect, unruly humans driving the bus, or sweeping the floors in your office building or taking your order at the coffee shop, the smile you get from the person you are interacting with can change the whole course of your day. It’s not rocket science, it’s just good old human interaction. And I think we need more of that and not less.