Airline Delays Continue In Georgia And Around The U.S.
AP News
12/27/2022
The U.S. Department of Transportation said it will look into flight cancellations by Southwest Airlines that have left travelers stranded at airports across the country amid an intense winter storm that has killed dozens of people.
Many airlines were forced to cancel flights due to the weather, but Southwest was by far the leader in canceled flights. About 4,000 domestic U.S. flights were cancelled Monday, according to the tracking website FlightAware, and 2,900 of those were Southwest’s.
Problems at Southwest continued Tuesday, and the airline warns it will be operating at a reduced scheduled for days.
Other major airlines, including American, United, Delta and JetBlue, suffered cancellations rates of between none and 2% Tuesday. The cancellation rate at Southwest Airlines was 62%, according to FlightAware, after the airline cancelled more that 70% of its flights Monday.
More than 2,800 more flights had already been canceled in the U.S. as of 7 a.m. Tuesday and problems are likely to carry over at least into Wednesday.
Passengers stood in long lines trying to rebook their flights. The Department of Transportation said on Twitter that it was “concerned by Southwest’s unacceptable rate of cancellations and delays & reports of lack of prompt customer service.” The tweet said the department would look into whether Southwest could have done anything about the cancellations and whether the airline was complying with its customer service plan.
